Operations and Supply Chain Management, 2026 Release

What it’s about

Operations and Supply Chain Management provides a comprehensive overview of the field, covering key concepts from strategy and product design to manufacturing and service processes, supply chain management, and demand planning. It uses real-world examples from companies like IKEA, Amazon, and Toyota to illustrate principles such as lean production, quality management, and risk mitigation. The book is structured to provide students and practitioners with the practical skills, analytical tools, and strategic frameworks needed to design, operate, and improve efficient and effective supply chains in a global, data-driven business environment.

The through-line

Who it’s for

A student, practitioner, or manager in business who wants to understand and master the principles of operations and supply chain management to improve efficiency, solve complex production and delivery problems, and build a competitive advantage for their organization or career.

The problem

Managing complex global supply chains, optimizing manufacturing and service processes, and balancing supply with fluctuating demand is difficult and often leads to inefficiencies, high costs, stockouts, and dissatisfied customers. They feel overwhelmed by the complexity of modern operations, frustrated by inefficiencies they can't solve, and anxious about their ability to make data-driven decisions that create real value.

The plan

1. Build a foundation by understanding the strategic role of OSCM, including product design and capacity management.
2. Master the design and analysis of core manufacturing and service processes.
3. Expand your view to the entire supply chain, learning about logistics, sourcing, and lean principles.
4. Learn to use planning and control systems for forecasting, inventory, and scheduling to run the system effectively.

The payoff

The reader will gain the confidence and competence to design and manage efficient, effective, and resilient supply chains. · They will be able to make data-driven decisions that reduce costs, improve quality, and increase customer satisfaction. · They will become a valuable asset to any organization, capable of driving operational excellence and competitive advantage.

See our guide

• Run Operations And Supply Chains On Evidence →

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Featured in these guides

• Run Operations And Supply Chains On Evidence →Cited source