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Partial book profile

Predictive Business Analytics

A practitioner's guide to building and deploying a predictive business analytics (PBA) capability that turns historical data into forward-looking, fact-based decisions to gain sustainable competitive advantage.

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What it’s about

Predictive Business Analytics argues that the next competitive edge for organizations lies not in more data but in the disciplined, forward-looking analysis of the right business drivers that have a strong cause-and-effect relationship to financial and operational outcomes. Written by two seasoned management consultants (co-developers of the balanced scorecard and activity-based costing thought leaders), the book distinguishes PBA from business intelligence, predictive analytics, and enterprise performance management, then lays out seven guiding principles, a maturity model, a step-by-step framework for developing and deploying a PBA function, and real-world case studies from MetLife and the biopharmaceutical industry. It shows how to integrate PBA with performance scorecards, predictive/marginal-expense accounting, and driver-based budgeting and rolling forecasts, while candidly addressing the true obstacles—not technology, but human resistance to change, culture, and leadership. Readers learn how to move their organizations from reacting to the past toward anticipating and shaping the future, replacing gut feel and intuition with evidence-based, probabilistic decision making.

The through-line

Who it’s for
A business leader, manager, or analyst who wants to make faster, smarter, fact-based decisions and gain a sustainable competitive edge for their organization.
The problem
The organization is drowning in data but starving for actionable, forward-looking insight to guide decisions. Leaders fear making wrong or confused decisions, relying on gut feel while competitors pull ahead.
The plan
  1. Assess your organization's analytics maturity and adopt a change management process.
  2. Establish seven guiding principles and gain organizational concurrence.
  3. Develop a PBA framework: design the process, build the model, and capture data.
  4. Deploy the function with a performance measurement system, KPIs, and management reviews.
  5. Integrate PBA with accounting, budgeting, and rolling forecasts.
The payoff
The organization anticipates events, forecasts outcomes, and proactively selects the best actions. · Decisions become fact-based, faster, and probabilistic rather than intuitive. · Leaders out-think, outsmart, and out-execute competitors and achieve sustainable performance.

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Additional reading

  • The Balanced Scorecard: Translating Strategy into Action · Robert S. Kaplan and David P. Norton

    The book presents the Balanced Scorecard methodology, which is described as a key tool for performance management and a central component of an effective PBA deployment.

  • Why Smart Executives Fail · Sydney Finkelstein

    The book's explanation for corporate failure—flaws in executive reasoning and culture rather than lack of intelligence—is used to build the case for why fact-based PBA is necessary to mitigate risk.

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